Frequently Asked Questions
Everything you need to know about the Rye 51 experience.
What is the Rye 51 Small Batch approach?
We specialize in small-batch production to ensure exclusivity and superior quality. By producing limited quantities of each design, we maintain high craftsmanship standards and reduce environmental waste.
How long does shipping take?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days via UPS or FedEx, depending on your location.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase. Please note that certain limited-edition items may be final sale.
Do you offer complimentary alterations?
Yes, we offer complimentary basic alterations on full-price trousers and jackets purchased at any of our physical Rye 51 locations to ensure the perfect fit.
How do I care for my Rye 51 garments?
To preserve the integrity of our premium fabrics, we recommend following the specific care instructions on the internal label. Most of our luxury knits and suiting require professional dry cleaning.
Can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.